Mailing & distribution: integrated services for more powerful mailings.


Fast, secure and flexible

The job of our mailing & distribution team is to print your campaigns and mailers, prepare them for despatch, and send them on their way. The work often involves a complex set of processes, such as choosing the best print technology for the job, and optimising mailing lists. Highly experienced, our team adapts its approach to each campaign, so you always benefit from the best advice and the best value. Whether you want a targeted mailing or a high-volume bulk distribution with daily campaign fulfilment, we offer a track record of innovation, professionalism and commitment.

Ciconi mailing services: reliable and proven, delivering success

  • Machine enclosing
  • Polywrapping
  • Envelope insertion
  • Hand enclosing
  • Collation
  • Folding
  • Matching
  • Automated billing
  • Personalisation
  • Real stamp mailings

First steps

Quality: the first step to mailing success

Every successful campaign is built on preparation, accuracy and quality. Data preparation is vital. Good data leads to maximum returns and value for money, and our data management team uses years of skill to clean, standardise and personalise your lists to ensure a better outcome for your campaign. After we complete our quality checks, we refer the results to you for approval. After the list is signed-off, our print team takes over. This team produces a test batch of mailers to ensure that the physical pack is in line with your specification for addressing, formatting, postage and presentation. After review by your Ciconi account manager, this pack is offered for your approval. Once received, the campaign is loaded and run.

We apply our rigorous quality process to every campaign of every size, from letters, brochures and leaflets to vouchers, inserts, questionnaires and business cards.

Machine & hand enclosing

Fast, flexible services for every project

Our automated systems collate complex multi-part mailers and enclose them in anything from polythene wrappers to traditional envelopes. They can easily combine different enclosures in different envelopes, from C6 to C4 size, ensuring that every enclosure lines-up correctly and that folds do not cut through text.

For complex mailing pieces, with enclosures of unusual shapes and sizes, our experienced hand enclosing team will respond. Working quickly and efficiently, they will take three-dimensional, delicate or unusual shapes, finish them, and process them for despatch. As with all our projects and processes, careful quality assurance ensures that the completed mailing is to your specification.

We understand the power of personalisation. That's why our automated and hand enclosing services will always ensure that personalised enclosures are collated accurately and placed inside the correct envelopes.

We handle the most complex enclosures, at the highest volumes. Our attention to detail and frequent quality checks ensure that every contact receives the right inserts.


Taking your campaign to market

Once your mailing has been prepared, printed and packed, our distribution team takes over. Here your campaign items are bagged and labelled to meet the requirements of each different mailing services provider. Once again we conduct vigorous quality checks to ensure that your mailing will be sent on its way as smoothly and efficiently as possible. You can read more about our attention to detail in this area in our storage & fulfilment section.

Whether you’re distributing within your organisation, to your customers, or to both, we can easily handle varying pack sizes and quantities for every destination.

After your mailing

Completing the picture

Our mailing & distribution service includes a follow-up, review and reporting package. In this we assess our performance, report on overall efficiency and value, and address other issues including mail service performance, the handling of overs, and follow-up mailings.

Your account manager will lead this stage, working with you to provide reports on the mailing and suggest options for improvement. Our reports will include data from our quality process, and provide you with performance data on postal provider services, based on the 'seed' items we include with your campaign.

If you require reminder or follow-up mailings, we can arrange these in the conventional, web or email form you prefer. Our e-marketing section will tell you more. As part of our storage & fulfilment service, we can store 'overs' from the mailing and decide how to handle them with your team.

Mailing & distribution integrates seamlessly with our other services, to give you easy access to the full Ciconi portfolio.

The things we do

Making every campaign fly

A great campaign has to work all the way, from deliverable and response to planning and fulfilment. Ciconi's mailing & distribution services provide a robust infrastructure on which you can build a better campaign.

Here are some of the items we have handled:

Things for people to look at:
  • Booklets
  • Brochures
  • Catalogues
  • Direct mail
  • Inserts
  • Leaflets
  • Magazines
  • Point of sale
  • Postcards
Things for people to fill-in:
  • Forms
  • Questionnaires
  • Self-mailers
  • Surveys
Things for people to hand out:
  • Flyers
  • Goody bags
  • Membership packs
  • Welcome packs